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Intermediate Operator, Drinking Water Distribution (DWD) Operations and Maintenance
City of Calgary
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City of Calgary
Intermediate Operator, Drinking Water Distribution (DWD) Operations and Maintenance
If you are committed to public service, enjoy collaborating with others, share our values and have a desire to learn and grow, join The City of Calgary. City employees deliver the services, run the programs and operate the facilities which make a difference in our community. We support work-life balance, promote physical and psychological safety, and offer competitive wages, pensions, and benefits. Together we make Calgary a great place to make a living, a great place to make a life.
The City is committed to fostering a respectful, inclusive and equitable workplace which is representative of the community we serve. We welcome those who have demonstrated a commitment to upholding the values of equity, diversity, inclusion, anti-racism and reconciliation. Applications are encouraged from members of groups that are historically disadvantaged and underrepresented. Accommodations are available during the hiring process, upon request.
As an Intermediate Operator (DWD), you will be responsible for a variety of activities and tasks within the operation of the drinking water system. You will direct, coach and mentor Junior Operators. Provide direct supervision on site (medium to low-risk activities) to ensure that work is performed efficiently, safely, within the time allotted and in accordance with standards, and may direct others of an equal or lower classification to perform duties to complete work at the site. Primary duties include:
• Assess site-specific conditions to conduct an analysis of risks, impacts, safety, dependencies, resourcing.
• Use sources of information including legislative and regulatory standards to develop and apply solutions.
• Plan, organize and delegate maintenance activities to the appropriate personnel to ensure system is maintained according to legislative and regulatory standards.
• Perform planned/unplanned maintenance and repair activities on the drinking water distribution system.
• Ensure the work is compliant with standards, regulations, and best practices.
• Provide coaching and mentoring on maintenance activities for Junior Operators and other staff. Report to Supervisors and leaders on crew performance and development.
• Monitor, triage and respond to 311 calls, including completing repairs or directing work to the appropriate level.
• Monitor work done on the system, provide feedback for system and process improvements.
• Perform other duties as assigned.
Qualifications
• A high school diploma or equivalent (GED) and Level 1 Water Distribution Operator Certification.
• At least 4 years of experience working on the Water Distribution System, including a combination of 2 years of the following:
o Plan and implement shutdown and bypass activities.
o Perform pressure tests, fire flow tests, and set Pressure Reducing Valves (PRVs).
o Ensure water quality through proper sampling, disinfection, and flushing.
o Replace/repair/install various types/sizes of water mains, services, valves, hydrants, and other infrastructure.
• A valid Class 5 Driver’s License (or provincial equivalent), with no more than 6 demerits and no current suspensions or charges pending.
• Ability and willingness to use software and desktop or remote devices.
• Interpersonal skills and being adaptable are important assets in this role.
• Success in this position requires applicants to hold safety as a value, as working safely is critical in all tasks performed and, in all decisions, made.
Working Conditions: Primarily outside at field locations including excavation sites, manholes, residential streets, above and below ground.
Pre-employment Requirements
• A security clearance will be conducted.
• Must obtain a City of Calgary operator’s permit.
• Successful applicants must provide proof of qualifications.
Note: This posting may be used to fill similar positions within the work unit. Additional positions may be filled with this competition.
Union: CUPE Local 37 Position Type: 5 Permanent
Compensation: $39.06 – 43.29 per hour
Hours of work: Non-standard 38 hour work week Audience: Internal/External
Business Unit: Water Services Location: Various
Days of Work: This position works 12 hours shift and vary to provide 24/7 coverage
Apply By: July 7, 2025 Job ID #: 312155
Apply online at www.calgary.ca/careers
June 24th, 2025
Senior Operator, Drinking Water Distribution (DWD) Operations & Maintenance
City of Calgary
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City of Calgary
Senior Operator, Drinking Water Distribution (DWD) Operations & Maintenance
If you are committed to public service, enjoy collaborating with others, share our values and have a desire to learn and grow, join The City of Calgary. City employees deliver the services, run the programs and operate the facilities which make a difference in our community. We support work-life balance, promote physical and psychological safety, and offer competitive wages, pensions, and benefits. Together we make Calgary a great place to make a living, a great place to make a life.
The City is committed to fostering a respectful, inclusive and equitable workplace which is representative of the community we serve. We welcome those who have demonstrated a commitment to upholding the values of equity, diversity, inclusion, anti-racism and reconciliation. Applications are encouraged from members of groups that are historically disadvantaged and underrepresented. Accommodations are available during the hiring process, upon request.
The Senior Operator is the lead operator for the repair, replacement, installation, and maintenance activities within the water distribution system. This position leads on site to analyze and determine course of action for complex activities where there is a risk to water quality and/or public health. Their knowledge of the system as a whole and the site-specific conditions is imperative to the decision-making process. This position is the “Field Expert” role on the water system.
As a Senior Operator you will be assigned lead operator (partnered appropriately with an Intermediate Operator, Junior Operator and/or Utility Worker) for medium to high risk operations and maintenance activities on the water distribution and transmission system. Primary duties include:
• Perform operations, maintenance and repair activities on the drinking water system.
• Assess site-specific conditions to conduct an analysis of risks, impacts, safety, dependencies, resourcing.
• Use sources of information including legislative and regulatory standards to develop and apply solutions.
• Plan, organize and delegate maintenance activities to the appropriate personnel to ensure system is maintained according to legislative and regulatory standards.
• Ensure the work is compliant with standards, regulations and best practices.
• Provide coaching and mentoring on maintenance activities for intermediate and junior operators. Report to supervisors and leaders on crew performance and development.
• Monitor work done on the system, provide feedback for system and process improvements.
• Other duties as assigned.
Qualifications
• A High School Diploma or equivalent (e.g., GED) and Level 2 Water Distribution Operator Certification.
• At least 6 years of related experience in water distribution system in a water utility with increasing levels of responsibility. Experience must include a combination of the following:
o Ability to plan and implement shutdown and bypass activities (pumping) on all parts of the water distribution system.
o Ability to perform pressure tests, fire flow tests and set PRVs.
o Ability to perform disinfection of water mains (including calculating required chlorine concentrations in ppm).
o Plan and perform all aspects of return to service activities (including sample collection).
o Demonstrated understanding of water quality issues (including how to plan from investigation through to resolution).
o Ability to replace/repair/install various types/sizes of water mains and services (with understanding of the practices and procedures required to protect the water system).
o Ability to replace/repair/install various types/sizes of water valves.
• A valid Class 5 Driver’s License (or provincial equivalent), with no more than 6 demerits and no current suspensions or charges pending.
• A valid City of Calgary operator’s permit will be considered an asset.
• Ability to use software and desktop or remote devices.
• Success in this position required interpersonal skills and adaptableness.
Working Conditions: Primarily outside at field locations including excavation sites, manholes, residential streets, above and below ground.
Pre-employment Requirements
• A security clearance will be conducted.
• Successful applicants must provide proof of qualifications.
Note: This posting may be used to fill similar positions within the work unit.
Union: CUPE Local 37 Position Type: 3 Permanent
Compensation: $42.79 – 47.42 per hour
Hours of work: Non-standard 38 hour work week Audience: Internal/External
Business Unit: Water Services Location: Various
Days of Work: This position works 12 hour rotating shifts providing 24/7 coverage.
Apply By: July 7, 2025 Job ID #: 312156
Apply online at www.calgary.ca/careers
June 24, 2025
Drinking Water Distribution Operations Maintenance Technician
City of Calgary
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City of Calgary
Drinking Water Distribution Operations Maintenance Technician
If you are committed to public service, enjoy collaborating with others, share our values and have a desire to learn and grow, join The City of Calgary. City employees deliver the services, run the programs and operate the facilities which make a difference in our community. We support work-life balance, promote physical and psychological safety, and offer competitive wages, pensions, and benefits. Together we make Calgary a great place to make a living, a great place to make a life.
The City is committed to fostering a respectful, inclusive and equitable workplace which is representative of the community we serve. We welcome those who have demonstrated a commitment to upholding the values of equity, diversity, inclusion, anti-racism and reconciliation. Applications are encouraged from members of groups that are historically disadvantaged and underrepresented. Accommodations are available during the hiring process, upon request.
Reporting to the Manager of Operations & Maintenance (O&M) in Drinking Water Distribution (DWD), as the DWD O&M Technician you will play a significant role in supporting the Utility’s priorities of ensuring water quality, service reliability and adequate fire protection for our customers.
As a water quality subject matter expert for DWD, the DWD O&M Technician you will be responsible for responding to and resolving 311 water quality inquiries from citizens, which includes detailed troubleshooting and may result in dispatching crews for flushing or water quality sampling. Primary responsibilities include:
• Provide the coordination between DWD O&M and the Water Quality Services lab for water quality sample results, customer communication, data tracking, crew scheduling and work prioritization for water distribution systems operations.
• Plan, schedule and monitor water quality preventative maintenance tasks on the drinking water system.
• Compile monthly and annual regulatory reports, track and report on annual leak detection, water pressure and water quality statistics.
• Prepare and perform PowerPoint presentations related to system operations to frontline employees.
• Assist with project scheduling and record keeping for critical water system work and shutdowns.
• Assist with the advancement of programs such as the Drinking Water Safety Plan, and Critical Customer Strategy.
• Play a key role in coordination and delivery of the annual Tap Water Sampling program for lead services (includes preparation of letters, responding to inquiries, scheduling sampling appointments, preparation of results letters and scheduling follow-up reporting).
Qualifications
• A completed 2 year diploma related to water quality, water distribution, chemistry or a related field and at least 5 years of experience in customer service and in working with drinking water frontline operations.
• A Water Distribution Operator Level 1 Certification would be an asset.
• An understanding of drinking water systems and regulations pertaining to the City of Calgary’s drinking water system.
• Success in this position requires applicants to hold safety as a value, as working safely is critical in all tasks performed and, in all decisions, made.
Pre-employment Requirements
• Successful applicants must provide proof of qualifications.
Union: CUPE Local 38 Position Type: 1 Permanent
Compensation: Pay Grade 8 $37.77 – 50.50 per hour Hours of work: Standard 35 hour work week Audience: Internal/External
Business Unit: Water Services Location: 651M 25 Avenue SE
Days of Work: This position works a 5 day work week with 1 day off in a 3 week cycle.
Apply By: July 2, 2025 Job ID #: 312186
Apply online at www.calgary.ca/careers
June 24, 2025
Junior Operator, Drinking Water Distribution (DWD) Operations & Maintenance
City of Calgary
Read More About This Job
City of Calgary
Junior Operator, Drinking Water Distribution (DWD) Operations & Maintenance
If you are committed to public service, enjoy collaborating with others, share our values and have a desire to learn and grow, join The City of Calgary. City employees deliver the services, run the programs and operate the facilities which make a difference in our community. We support work-life balance, promote physical and psychological safety, and offer competitive wages, pensions, and benefits. Together we make Calgary a great place to make a living, a great place to make a life.
The City is committed to fostering a respectful, inclusive and equitable workplace which is representative of the community we serve. We welcome those who have demonstrated a commitment to upholding the values of equity, diversity, inclusion, anti-racism and reconciliation. Applications are encouraged from members of groups that are historically disadvantaged and underrepresented. Accommodations are available during the hiring process, upon request.
As a Junior Operator under the direction of the Senior or Intermediate Water Operator, you will participate in activities specific to the drinking water system. Primary duties include:
• Learn the components of Water Quality (learn how to take samples, how to perform chlorination) or public health in relation to drinking water.
• Learn and execute the processes for maintenance and/or repair of the drinking water system.
• Learn and apply components of public health and safety related to drinking water management.
• Perform assigned inspection, assessment activities and maintenance activities.
• Responsible for assigned repairs to the system infrastructure.
• Other duties as assigned.
Qualifications
• A High School Diploma or equivalent (e.g., GED) with at least 2 years of utility experience; OR
• A completed 1 year technical certificate in Water and Wastewater (i.e. NAIT) and no experience; OR
• A completed 2 year Diploma in Water Engineering Technology (Water and Wastewater option i.e. Okanagan College) and no experience.
• A valid full Class 5 Driver’s License (or provincial equivalent) with no more than 6 demerits, and no current suspensions or charges pending.
• Must be able to obtain Level 1 Water Operator Certification within 2 years.
• Education related to drinking water or wastewater systems is preferred.
• Preference will be given to applicants with the ability and willingness to use software and desktop or remote devices.
• Interpersonal and adaptability skills are required for success in this position.
Pre-employment Requirements
• A security clearance will be conducted.
• Must obtain a City of Calgary operator’s permit.
• Successful applicants must provide proof of qualifications.
Note: This posting may be used to fill similar positions within the work unit.
Union: CUPE Local 37 Position Type: 10 Permanent
Compensation: $33.81 – 37.48 per hour
Hours of work: Non-standard 38 hour work week Audience: Internal/External
Business Unit: Water Services Location: Various
Days of Work: This position works 12 hours a day. Shifts vary to provide 24/7 coverage.
Apply By: June 30, 2025 Job ID #: 312154
Apply online at www.calgary.ca/careers
June 23, 2025
Compliance Specialist
City of Guelph
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City of Guelph
Compliance Specialist
Why Guelph?
When you join the City of Guelph, you join a team of over 2000 employees who deliver services the community relies on every day. Together, we are bringing to life Guelph’s vision of an inclusive, connected, and prosperous city where we look after each other and our environment. As a single tier municipality, we offer a variety of occupations and career specialities within our organization. Guided by the goals and objectives of the Future Guelph: Strategic Plan and committed to the Corporate Values of integrity, service, inclusion, wellness and learning, the candidate will aid in the achievement of the Community Vision for an inclusive, connected, prosperous city.
What we offer
We offer competitive wages and comprehensive benefits to meet the needs of our diverse employees. Many of our positions offer:
• Paid vacation days, increasing with years of service
• Paid personal days;
• Hybrid and flexible work arrangements;
• Defined benefit pension plan with OMERS, including 100-per-cent employer matching;
• Extended health and dental benefits, including Health Care Spending Account;
• Employee and Family Assistance Program;
• Parental leave top up program;
• Learning and development opportunities including tuition assistance
• Employee recognition programs.
Position overview
Resumes are being accepted for the position of Compliance Specialist, reporting to the Supervisor, Compliance. The Compliance Specialist is part of the dynamic and collaborative Compliance, Programs & Performance team, and supports the Environmental Services
department’s managers, supervisors, project-related and operational staff in compliance excellence. The successful candidate will support and facilitate legislative compliance for the City of Guelph’s water-related divisions (water and wastewater). The successful candidate must have a commitment to continuous improvement, quality assurance, focus on detail, and cross- jurisdictional relationship building.
Key duties and responsibilities
• Lead the monitoring, review, interpretation, and summary of legislative, regulatory, legal, and contractual requirements of the City related to drinking water and wastewater management, such as the Environmental Review Tribunal, Safe Drinking Water Act,
Environmental Protection Act, and Ontario Water Resources Act.
• Recommend and develop water-related (water and wastewater) compliance strategies and solutions; provide support to operational staff in executing infrastructure and operational change and upgrades.
• Review legislative compliance risks of proposed Operating Authority water-related (water and wastewater) infrastructure projects and provide guidance and recommendations to mitigate risks through work implementation.
• Develop and review standard operating procedures (SOP), work instructions (WI) and other documents developed by operational leads to ensure alignment with latest regulatory requirements and provide constructive guidance.
• Solicit, coordinate, and/or consolidate staff and peer input on legislative, regulation and certificate changes (i.e., Drinking Water Works Permit, Municipal Drinking Water License and Environmental Compliance Approvals) and other regulatory instruments.
• Facilitate and verify the completion of compliance-related legal reporting for Top Management and the System Owner.
• Ensure accurate and timely response to the Ministry of Environment, Conservation and Parks to meet all regulatory scheduled requirements and inquiries.
• Assist with the collection of operational information required for benchmarking and performance measurement pertaining to compliance objectives.
• Consolidate, analyze, and summarize operational data to demonstrate compliance for internal and/or Ministry inspections and reports; produces required compliance reports and presentations.
• Facilitate continuous improvement and lead root cause analysis to ensure corrective actions, recommendations are recorded and implemented.
• Liaise as the City’s first contact for the Ministry inquiries, inspections (planned and unannounced) and compliance-related meetings; report non-compliant incidents to governing bodies on behalf of Environmental Services’ management team.
• Liaise with peers and technical groups in creation of industry-leading water and wastewater compliance/operational precedents and solutions to compliance-related operational programs.
• Assist in implementation of the City’s Drinking Water Quality Management System, Wastewater management system (CSA-217-2025), Operational and Emergency Response Plans.
• Develop and/or project manage regulatory and environmental monitoring programs, studies or similar initiatives, as required.
• Provide backup support to other team members, including QMS Specialist, EMS Specialists and Training & Licensing Specialist, as needed.
• Performs other duties as assigned.
• Other duties as assigned
Qualifications and requirements
• Completion of a degree or diploma in Environmental Science or a related discipline. Candidates with equivalent combination of education and experience may be considered.
• Considerable experience in developing and managing compliance systems for water and/or wastewater operations, preferably in municipal environment.
• Advanced skills in Microsoft Excel or database management software – demonstrated ability to quality assure/quality control (QA/QC) operational data, mine for inconsistencies and resolve to ensure compliance; Intermediate skills in other Microsoft Office Suite tools (i.e., Word, Teams, Power Point and Outlook).
• Proven ability to serve as an effective liaison, skillfully navigating negotiations and resolving complex issues while fostering productive relationships across all organizational levels.
• Experience in coordinating and communicating with management, operational and technical staff, provincial regulatory and legislative bodies, consultants, contractors, suppliers, peers, and the public to ensure alignment and collaboration.
• Expert knowledge of applicable Provincial acts, regulations, policies and procedures of the Ministry of Environment, Conservation and Parks.
• Ability to interpret and apply environmental legislation and knowledge of policies, procedures and guidelines to plan and deliver compliance systems and to ensure that regulatory considerations are incorporated into all phases of program development.
• Excellent customer service and communication skills with the ability to respond effectively to regulatory and customer issues.
• Change management principles and methodologies to plan, lead and manage compliance system development and operational projects to meet changing business needs.
• Excellent project management skills, with the ability to manage multiple priorities.
• Knowledge of water industry-related regulations, legislation, guidelines, standards, procedures, inspections, and the Drinking Water Quality Management System as they relate to operations of a drinking water system.
• Knowledge of the Occupational Health and Safety Act.
• QMS Auditor Certificate and or Project Management certificates would be an asset.
• Class I Water Treatment or Water Distribution or Water Supply and Distribution License or Water Quality Analyst Certificate would be an asset.
• Class 1 Wastewater Treatment or Wastewater Collection Certification would be an asset.
Hours of work
35 hours per week, Monday to Friday, between the hours of 8:30 a.m and 4:30 p.m. This position is eligible for hybrid and flexible work arrangement options (as per current corporate policy).
Pay/Salary
Non-Union Grade 5: $83,938.40- $104,923.00
How to apply
Qualified applicants are invited to apply using our online application system by Wednesday, June 11, 2025. Please note all applicants must complete the online questionnaire specific to this position at the time they submit their resume and cover letter in order to be considered.
Please visit the job posting listed on our City of Guelph careers page and click on the “Apply for this job” button. Instructions will follow.
The City of Guelph is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive workplace where employees feel welcome, valued and engaged. Our employment policies strictly prohibit all forms of discrimination on any of the grounds in relevant laws. All employment practices are solely based on individual merit, qualifications, and organization’s needs at the time. In keeping with the Ontario Human Rights Code and the Accessibility for Ontarians with Disabilities Act, we are committed to working with and providing reasonable accommodation for qualified individuals in our job application procedures. If you need an accommodation in order to participate in the hiring process, you may contact us to make your needs known in advance.
Personal information collected through the recruitment process will be used solely to determine eligibility for employment. We thank all candidates in advance; however, only those being considered for an interview will be contacted.
06/11/2025
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Job Posting Rates
Please note that it could take 24-48 hours to post jobs.
CWWA Member Rate
$60.00 per week, or a volume discount of
$220.00 per month plus provincial tax (HST). A daily rate at $15.00 plus tax is also available.
CWWA non-Member rate:
$85.00 per week, or a volume discount of
$300.00 per month plus provincial tax (HST). A daily rate of $17.00 plus tax is also available.
A nominal flat fee of $40 will be added if there is an equivalent posting in the other official language. If interested, please fill out form above with your job ad and invoicing email address. Let us know how long you would like it posted for. Please note that payment is required first from non-Members (we accept Visa or MasterCard) and a receipt will be provided.
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CWWA is a non-profit national body representing the common interests of Canada’s public sector municipal water and wastewater services and their private sector suppliers and partners.
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