November 12 – 15, 2023

Sheraton Fallsview. Niagara Falls, ON

About the NWWC


Travel and Stay


Sponsor or Exhibit

Keynote Speaker

This annual conference offers a wide-ranging technical program covering almost all aspects of the municipal water sector, while offering the best networking environment for Canada’s water leaders.

As THE national conference for the water utility sector, this event offers the best opportunity for sponsorship and exhibiting your products and services to Canada’s most senior water managers.

Conference Program

We’re excited to share the preliminary conference program. Visit our pheedloop portal to see our great lineup of speakers. We’re still working on confirming speakers and are constantly adding and updating, so be sure to check back often. We’ve also added a schedule of the event below.


Sunday, November 12

04:00 PM – 08:00 PM
Conference Registration

07:00 PM – 09:00 PM
Opening Reception

Monday, November 13

07:30 AM – 08:30 AM
Breakfast and Conference Registration

08:30 AM – 10:00 AM
Opening Plenary

10:00 AM – 10:30 PM
Refreshment Break

10:30 AM – 12:00 PM
A1: Biosolids – Sludge Management and Treatment
A2: Drinking Water Management – Emerging Threats
A3: Utility Management – Asset Management
A4: Climate Change

12:00 PM – 01:30 PM

01:30 PM – 03:00 PM
B1: Biosolids Management – Sludge Pre-Treatment
B2: Drinking Water Management
B3: Utility Management – Underground Infrastructure Management
B4: Affordability and Climate Change Resilience

03:00 PM – 03:30 PM
Refreshment Break

03:30 PM – 05:00 PM
C1: Wastewater Management
C2: Drinking Water – Filtration
C3: Infrastructure and Asset Management – Digital Solutions
C4: Water Efficiency

05:30 PM – 06:00 PM
CWWA Annual General Meeting

05:30 PM – 06:30 PM
Power Hour

Night on the Town

Tuesday, November 14

07:30 AM – 08:30 AM
Breakfast and Conference Registration

08:30 AM – 10:00 AM
D1: Wastewater Management – Digital Solutions
D2: Utility Security
D3: Ontario’s New Guidance on Groundwater Under the Direct Influence of Surface Water: Shifting the Paradigm to Focus on Treatment Needs
D4: Water Efficiency
D5: Specialty Sessions

10:00 AM – 10:30 AM
Refreshment Break

10:30 AM – 12:00 PM
E1: Wastewater Surveillance – what it can tell us
E2: Utility Security
E3: Ontario’s New Guidance on Groundwater Under the Direct Influence of Surface Water: Shifting the Paradigm to Focus on Treatment Needs
E4: Energy Efficiency

12:00 PM – 01:30 PM

01:30 PM – 03:00 PM
F1: Wastewater – Managing a Changing Regulatory Environment
F2: Drinking Water Management – Using New Technology to Solve Old Problems
F3: Utility Management – Planning
F4: Energy Efficiency

03:00 PM – 03:30 PM
Refreshment Break

03:30 PM – 05:00 PM
G1: Wastewater Management – Lagoon Systems
G2: Standards and Product Verification
G3: Stormwater Management
G4: Wastewater Management

07:00 PM – 00:00
Conference Party

Wednesday, November 15

07:30 AM – 08:30 AM
Breafkast and Conference Registration

08:30 AM – 10:00 AM
H1: Wastewater Management
H2: Drinking Water Management
H3: Utility Management
H4: Collection and Distribution System Management

10:00 AM – 10:30 AM
Refreshment Break

10:30 AM – 12:00 PM
I1: Wastewater Management – collection and receiving
I2: Drinking Water Management
I3: Utility Management – all things meters
I4: Small Systems/First Nations

12:00 PM – 01:30 PM
Lunch and Closing Remarks

Networking and

Social Activities

The NWWC is more than just great technical sessions. We offer some great social events to help you reconnect with old friends, make new professional contacts and have fun!

Opening Reception

We are excited to kick off our first evening of the 2023 NWWC with our opening reception. This is a great chance to reconnect before we jump into the education portion of hte event. At the Sheraton Fallsview this is a great chance to grab your name badge, check in with Conference staff and enjoy some drinks and snacks before the official event kick off. 

Power Hour and Night on the Town
Monday November 13

Attendees are welcome to grab a cocktail and get to know the Exhibitors in the industry and hear about the latest products, services, and newest innovations. After Power Hour, delegates are encouraged to enjoy a Night on the Town, try local restaurants and explore the city.

Conference Celebration Night –  Niagara Parks Power Station
Tuesday November 14

From the most towering turbine to the tiniest detail, uncover fascinating stories hidden within the historic Niagara Parks Power Station, the newest must-see attraction in Niagara Falls. Attendees can descend 180 feet in a glass-paneled elevator and explore the 2,200-foot-long tunnel, leading to an observation deck at the river’s edge.

We hope you will join us and explore the first major power plant on the Canadian side of the Niagara River with restored artifacts and interactive storytelling. During our social event, feel the once-dormant power station come to life in a breathtaking interactive experience you’ll never forget!

How to Get Heard Above the Noise


It can easily be argued it’s never been more important for Canada’s municipal water sector to communicate effectively with the general public. The list of issues seems endless. While costs are rising to provide safe drinking water and treat wastewater effectively, Canadians see drinking water as a right and many think they should get it almost free. Affordability has become an issue for water like everything else. Then there are continual stories in the media about safety concerns with water – shaking the faith consumers have in their tap water.

 The question then becomes, how do you communicate effectively to tell your story?

 Grant Ainsley has won awards in journalism and public relations and he’ll talk about why the news media has changed and explain why it’s no longer the “go to” to get messages to the public. He’ll speak about creative ways the municipal water sector can use to tell its story in our opening keynote and explain why the water industry should get more active in communicating with Canadians.


Learn why the communication game has changed and how to be successful in the new world.

Travel and Stay

In Niagara falls

Stay at the Conference Hotel

Sheraton Fallsview Hotel is a top-rated Niagara Falls Hotel, adored by visitors from around the globe. From accommodations at a precise angle to offer the best views of Niagara Falls, to world-class dining & entertainment, all in a location that is close to all top attractions. Hotels in Niagara Falls don’t get better than the Sheraton Fallsview Hotel.


Special room rates have been negotiated for you and will be available to Conference attendees only. Booking at the host Hotel provides you more time for networking and a quicker commute to sessions!

Please book before Monday, October 16, 2023 to get the reduced rate of $179.00 plus taxes. Reservations made after this date will be based on availability.

Two convenient ways to book:

Call the reservation department directly at 1-800-519-9911 and request the special group rate for “Canadian Water and Wastewater Association” and reference the code WWA.

We have been notified that external companies may be reaching out to attendees to assist you with booking your Hotel room at the conference Hotel. Please note that no one other than CWWA or Intuitive Conferences + Events will be reaching out to attendees for anything related to conference logistics. If you hear from an external vendor trying to help you book Hotel rooms, please disregard.

Getting to Niagara

We’ve arranged discounts on airlines to help make travel more affordable for our delegates.


5% off Econo and 10% off EconoFlex and Premium fares for travel within Canada and 2% off Econo, 5% off EconoFlex and 10% off Premium base fares for guests travelling Trans-border.

Discount Code: 6C6Q0CD

Air Canada

For North America 5% applies on standard fares, 10% on flex fares & higher. For International Travel 10% on standard fares & higher.

Discount Code: J6U4XJ61

For delegates flying in to Toronto, the best way to get to Niagara Falls is by VIA Rail or bus. We’ve arranged discounts to help make travel as affordable as possible.

Via Rail

10% off the best available fare in Economy, Economy Plus, Business, Business Plus, Sleeper class.

Discount Code: 14387

Niagara AirBus

30% shuttle discount for Toronto Pearson Airport. 10% discount on all private exclusive services for Toronto Pearson, Billy Bishop and Hamilton Airports, Buffalo and Niagara Falls New York. The Code is valid if booked ONLINE 84 hours or more in advance of pickup for shuttle and 7 days or more in advance for Private Services.

Discount Code: 746


Offering two daily trips from Niagara Falls to Toronto with a stop at Pearson International Airport.


secure your spot at the event

Registration is now open!

New Bulk Discount – if your organization is buying 5 or more registrations, you are now eligible for a 15% discount on your purchase. Use the discount code 2023_bulk_discount  to take advantage. Purchase must be made as one transaction, and excludes student registrations.

Full Conference (regular)

Before Aug. 31

After Aug. 31

CWWA Member 






Full Conference Speaker

CWWA Member Speaker


Non-Member Speaker


Daily Registration

CWWA Member


CWWA Member Speaker




Non-Member Speaker


Student Registration

In order to facilitate student participation we are offering discounted rates for all students regardless of membership or participation status.

Full Conference


Daily Registration


Please confirm your membership status before registering. Fees will not be adjusted if you register as a non-member. If you need help with a new login or completing the registration CWWA is happy to help. Contact Kara Parisien at

Refunds: Refunds are available up to October 10, 2023 (less a $75 administration fee).

International Participation: We welcome delegates from around the world. However, we do not provide any support in obtaining visa’s or travel documentation, or provide letters of invitation.

Your support as a sponsor or your participation in the “marketplace” puts you in the middle of this network. Our exhibitor space is not off in a separate trade show
room, but has been purposefully designed as a marketplace that serves as a hub of the entire conference – where most of the meals and coffee breaks are held. A table in the
marketplace gives a space to introduce yourself and your services to Canada’s most influential water leaders.

Sponsorship and exhibiting will put you in touch with our elite range of delegates, offering a number of benefits including:

  • The opportunity to present your products, services, and newest innovations directly to senior managers.
  • Access the water and wastewater managers on a one-to-one basis who make the decisions about products and services.
  • Develop a higher profile within the water and wastewater arena.
  • Strengthen existing relationships and create new ones nationally.

Marketplace/Exhibitor Opportunites – Sold Out


hosted by Water Canada

*Downstream is free for attendees. Registration is required.

Please help us create opportunities for the next generation of water to learn, grow, and connect by extending this incredible opportunity to students and budding professionals in your network.

Together, let’s amplify the voices of tomorrow and make ripples that will lead to waves of change in the Canadian water sector.

For more information on Downstream and past Downstream events visit:

Sign up to the event:

Past Events

Download past programs and watch recordings from our webinar series

The 2021 NWWC recordings are restricted for delegates only, but you can watch recordings from our 2020 NWWC webinar series.

Get In Touch

Have questions, contact CWWA at or complete the form below

CWWA is a non-profit national body representing the common interests of Canada’s public sector municipal water and wastewater services and their private sector suppliers and partners.

Head Office
CWWA, Unit 11, 1010 Polytek Street, Ottawa, ON K1J 9H9 Canada

(613) 747-0524