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Leader Wastewater Repairs

City of Calgary

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Leader, Wastewater Repairs

City of Calgary

 

If you are committed to public service, enjoy collaborating with others, share our values have a desire to learn and grow, join The City of Calgary. City employees operate the facilities, deliver the services and run the programs which make a difference in our community. We support work-life balance and offer competitive wages, pension and benefits. Together we make Calgary a great place to make a living, a great place to make a life.
As the Leader, Operations Wastewater Repairs, you will provide strategic oversight of your section and lead a skilled team of supervisors and unionized staff that executes day to day and strategic repairs on the wastewater and stormwater collection systems. You will support and engage your team to build resilience and trust and provide clear direction to enable staff to meet objectives during uncertain times.
As a member of the Water Services leadership team, your leadership style is collaborative with a strong customer focus to service within the Utility. You are comfortable working in a fast-paced and ambiguous environment with constantly shifting priorities and can build trust and engage others. Understanding and achieving all applicable regulatory requirements is imperative to this role. Primary duties include:
• Establish and maintain a culture of safety and respect that embodies our Corporate values and ensure safe working practices are implemented, adhered to and measured.
• Lead the daily operations related to timely and quality repairs on the collection systems and provide short and long term strategic business development, as well as develop and implement business process changes that encourage business optimization and service improvements.
• Ensure procedural documentation supports quality and consistency to repair the wastewater and stormwater linear infrastructure and report on performance metrics and benchmarking systems.
• Maintain collaborative relationships with other divisions, business units, external partners, regulators and stakeholder groups and oversee the performance of contracted external personnel.
• Maintain reporting on financial performance, including preparation of annual budgets and adjustments.
• Develop customer service initiatives that include best practice and improve customer experience.
Qualifications
• A completed 2 year diploma in Business Administration or a related field.
• At least 8 years of related experience that includes supervisory experience, customer service oversight and partnership development.
• Experience within a complex unionized environment, a Utility setting and experience in construction supervision are strong assets.
• Alberta Environment and Parks (AEP) certification in wastewater collection systems and a degree, training and/or experience in Change Management are also strong assets.
• Demonstrated strong skills in business and political acumen; strategic and analytical thinking; communication; engaging and connecting with all levels of stakeholders; building and maintaining collaborative working relationships; strong organization, planning and leadership skills.
• Equivalent combinations of experience and education may be considered.

Pre-employment Requirements
• Successful applicants must provide proof of qualifications.

Union: Exempt

Position Type: Temporary (Up to 12 months)

Compensation: Level F $88,307 – 135,252 per annum

Hours of work: Standard 35 hour work week

Business Unit: Water Services Location: 861 40 Avenue N.E.

Days of Work: This position works a 5 day work week with 1 day off in a 3 week cycle

Apply By: June 30, 2021

Job ID #: 304135

Apply online at www.calgary.ca/careers

Operations & Maintenance Supervisor Wastewater

City of Calgary

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City of Calgary

Operations & Maintenance Supervisor Wastewater

 

If you are committed to public service, enjoy collaborating with others, share our values have a desire to learn and grow, join The City of Calgary. City employees operate the facilities, deliver the services and run the programs which make a difference in our community. We support work-life balance and offer competitive wages, pension and benefits. Together we make Calgary a great place to make a living, a great place to make a life.

As the supervisor, you are responsible for overseeing the operation and maintenance of the wastewater collection systems required to provide safe drinking water. You will ensure that work is coordinated across multiple stakeholders while ensuring safety standards are met and remain on budget. You are a collaborative leader with a strong work ethic, a passion for public service and the ability to lead, motivate and direct your staff during times of change and uncertainty. The success of your team relies on your abilities to engage, develop and coach them and to create a line of sight that links their results with the division’s contributions to the departmental objectives and Council priorities. Primary duties include:
• Direct the activities of staff during both emergency and scheduled work including plan, schedule, supervise and coordinate staff, tools, equipment and materials.
• Provide guidance related to worksite safety, job approach, regulatory compliance and general quality assurance
• Participate in special projects as directed by the Leader and business needs.
• Participate in the creation of annual and long term business plans which support current and future operations that are financially sustainable and in line with Council directives.
• Prepare responses to Council and customer inquiries, managers and other City business units relevant to the activities and performance of the area under supervision, or as a contributor within Water Services.
• Establish and implement operational business plan objectives, strategies, and actions.
• Develop, track, and report on related performance measures through the business planning mechanisms.
• Address problems as they arise, investigate and follow-up on incidents and aid in trouble-shooting process.
Qualifications
• A 2 year diploma and at least a Level III Wastewater Collection Certification from Alberta Environment and Parks (AEP) (or provincial equivalent).
• At least 10 years of experience in the operation of a Level III or IV Wastewater Collection system.
• A valid Class 5 Driver’s License (or provincial equivalency) with no more than 6 demerits (OR a valid Graduated Driver’s Licence (GDL) with no more than 4 demerits) and no current charges or suspensions pending.
• Experience cleaning and assessing equipment with Wastewater Collection systems is required.
• Ability to obtain Level IV Wastewater Collection Certification within 2 years would be an asset.
• Ability to lead teams, driving accountability and providing support.
• You have exceptional communication skills accompanied by strong customer focus.
• Equivalent combinations of experience and education may be considered.
Pre-employment Requirements

• Must obtain a City of Calgary operator’s permit
• Successful applicants must provide proof of qualifications.

Union: Exempt

Position Type: Permanent

Compensation: Level E $77,891 – 117,609 per annum

Hours of work: Standard 35 hour work week Audience: Internal/External

Business Unit: Water Services Location: 651 25 Avenue SE

Days of Work: This position works a 5 day work week with 1 day off in a 3 week cycle.

Apply By: June 17, 2021

Job ID #: 303657

Apply online at www.calgary.ca/careers
We value diversity of expertise, talent and opinion which creates an innovative and collaborative environment. We are committed to a respectful and inclusive workplace and welcome applications from all qualified individuals.

Program Manager, Water Efficiency & Billing #26773

The Regional Municipality of York

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The Regional Municipality of York

Program Manager, Water Efficiency & Billing #26773

DEPARTMENT: Environmental Services Department
BRANCH: Infrastructure Asset Management Branch

Salary: $107,874 to $126,846 annually

LOCATION: 17250 Yonge Street, Newmarket
STATUS: Temporary Full-Time, Approx. 30 Months
SCHEDULED WEEKLY HOURS: 35
SCHEDULED SHIFTS: 0830 – 1630
START DATE: Immediate
This is a Replacement
Non-Union position

POSITION PURPOSE

Reporting to the Manager, System Sustainability Management is responsible for leading and coordinating water and wastewater billing by providing advice, including technical and statistical analysis; liaising with local and regional partner municipalities and agencies regarding water and wastewater billing to maintain the Region’s interests and assure a significant source of revenue. Collaboratively share data; initiating and coordinating continuous quality improvement initiatives to improve data collection, data analysis and the water and wastewater billing process. Managing the development, implementation, and continuous improvement of the Department’s water conservation and efficiency programs, to support the Region’s and local municipal water conservation programming, including non-revenue water, infrastructure master planning and other regulatory related activities; managing the development and documentation of sustainable programs and procedures including the long term water and conservation strategy to support Provincial, Regional, Departmental and local municipal objectives.

MAJOR RESPONSIBILITIES
• Leads and coordinates wholesale water and wastewater billing program, including approval of payment to applicable partner municipalities; verification of data and submits to Department finance unit for invoicing; liaises, negotiates and resolves disputes.
• Leads the departmental billing process review initiative to continuously improve customer bills and process to be customer friendly.
• Provides water and wastewater data analysis, insight and recommendations to departmental senior management.
• Develops, oversees and reports on the water conservation program including alignment to Vision 2051, corporate strategic plan and department objectives.
• Facilitates the Water Conservation Advisory Steering Committee and Partnership meetings with the external stakeholders.
• Provides leadership to guide implementation of the Long Term Water Conservation Strategy including strategy updates and annual reporting on progress to achieve long term reduction targets.
• Coordinates with internal staff, local municipalities, Conservation Authorities, non-government organizations and consultants to develop communications strategies, print and web based material, to promote sustainable use of the Region’s drinking water supplies for residents and businesses in coordination with internal stakeholders.
• Leads the data management and governance of billing data including the investigation of water and wastewater data management systems to identify issues; documents all investigations and recommends remedial measures to Management.
• Supervises staff, including recruitment, selection, hiring, scheduling, assigning and monitoring work, determining training and development needs, coaching and mentoring, setting annual performance goals, conducting performance appraisals and determining/recommending disciplinary action up to and including dismissal in accordance with collective agreements, Regional policies and practices.
• Represents the Department at meetings with public and other agencies for preparation of the Long Term Water Conservation Strategy and Water/Wastewater Master Plan.
• Assumes functions of the Manager in that person’s absence, as directed.

QUALIFICATIONS
• Successful completion of a University Degree in Civil/Environmental Engineering, Environmental Sciences, Applied Science or related field, or approved equivalent combination of education and experience.
• Minimum three (3) years of relevant experience related to monitoring flows in municipal water and wastewater systems; public and partnership programs to address water conservation measures; including experience with non-revenue water, knowledge of water and wastewater budgeting and financing principles to complete detailed technical and financial analysis; demonstrated minimum of (two) 2 years of direct supervisory experience.
• Demonstrated project management skills to lead a project or work group, organize numerous tasks, set priorities and meet deadlines.
• Experience and understanding of business development in terms of practices, information, data, business processes, information systems and organization, including analyzing, modelling and providing insight and recommendations on large technical data sets.
• Strong communication skills and experience in making presentations to staff and senior management.
• Leadership competencies including operating strategically, leveraging diversity and differences, customer focused, ensuring accountability, managing complex problems, financial management, employing interactive and effective communication, fostering collaborative relationships, cultivating engagement to drive vision and purpose, managing and developing talent, establishing and maintaining trust, displaying self-awareness, and demonstrating resiliency.
• Knowledge and demonstrated ability in corporate core competencies including customer focus, communication, collaboration and personal ownership.

Please apply online by June 14, 2021 at 4:30 p.m. As an alternative, you can apply via e-mail to careers@york.ca
All job vacancies are recorded on a 24-Hour Career Line and may be accessed by calling 1-877-464-9675 ext. 75508.
We thank all candidates for their interest; however, only those selected for an interview will be contacted via email.

York Region is an equal opportunity employer committed to an inclusive, barrier-free recruitment and selection process. At the Region, we respect, encourage and celebrate our diversity. If contacted for an employment opportunity, please advise if you require accommodation.

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